Customer Survey Reviews
Joe & Sarah|
The closing was fast and smooth. The whole refinance process was incredibly easy for us, and we thank you and your team very much for that...We very much appreciate that and look forward to that bottle of wine this weekend. Thank you again for all your help through this process.
Just wanted to thank you again. I know the biggest thank you is referrals in business which you will have mine for life. It was great to finally meet you and shake your hand in person today. I’m not sure if you understand how much that meant to me. Maybe you do, maybe you don’t... but you changed my daughter and mines life today. If it wasn’t for you I’d have probably cut my losses and started over. So I want you to personally know that while I understand your job (which you’re great at) is to close loans... its you’re good hearted, caring ness that will last a lifetime for me. This is most people’s, biggest but happiest decision. For me it was worst fears. And you never sugar coated things while remaining fully invested in my needs. I don’t think there’s many people like you, but I’m one of them. I’m like you. So thank you.
Matthew and Lauren|
Awesome experience all around. First house deal fell through, we found another house with under 30 days to closing. Butch and team were able to accommodate us and make sure everything was done in a timely manner. Day one i expressed that my 2 biggest requirements was a solid rate and good communication. Butch exceeded both and made the days leading up to the closing as low stress as possible.
Arnold and Nancy|
Butch and Jan were extremely helpful with the whole process from start to end.
Albert and Sandra|
Butch and Jan were outstanding!
Butch was very creative and came up with financing solutions that exceeded our expectation. Jan was crystal clear with her communications during the documentation process. It was probably the most efficient doc process I have been through. Jan and Butch are a good team and represent HarborOne well!
I look forward to working with Jan and Butch again soon
You guys were great, always guiding me in the right direction
Robert and Silke|
Thanks a bunch Butch and Jan!
Christopher and Kelly|
Thank you TO Butch for making all of this happen for us.
Merrimack Mortgage made the process very easy and affordable for me, as well as helped me thru everything i didn't understand. All affiliated with Merrimack Mortgage made me feel like I was part of their fold. It was a great Experience!
"My experience with this company was an overall wonderful experience, the paperwork was done in a timely manner, the office was clean, professional and a welcoming environment. If I ever have the chance to buy another home, without a doubt I would return to this mortgage company for my business."
"Thank you so much for all your patience, time and teaching me about every step. I'm so happy my grandfather sent me to you! Jan is amazing as well!"
Bob & Melissa|
"Melissa and I have refinanced with Butch and his team three times over the years. We have lowered our rate and term each time and are on target to retire our loan before I formally retire."
"Getting into the business of being a landlord has its' ups and downs. When our effort to purchase our first rental property turned from an accepted offer into a short sale agreement, you were there with all the advice and patience to make our purchase become a reality. Thanks again."
Sue & Dale|
"When we wanted to refinance our home we knew exactly where to go. You closed our original mortgage with such efficiency and professionalism that it has been our pleasure to refer you to many. Thank You."
Steve & Beth|
"Refinancing could not have gone any smoother or easier. Working with Butch and his staff was like working with best friends. They explained everything and the best part was they also handled everything. Thank you so much for making it happen."
"We have financed/refinanced our mortgages through Ross Kierstead at Merrimack three times. Each experience was totally stress free due to the professionalism of Ross and his staff. There were no hidden costs and no surprises at closing. Ross worked hard to find the right mortgage program to meet our needs."
Angela & Jim|
"Your company gave us that personal attention that we needed to feel comfortable in the buying process!"
Jim & Carolyn|
"Mortgage made easy. Thank You!"
Bill & Kristen|
"Butch and his team were wonderful! They explained the whole process to us and were patient when we asked the same question more than once. Highly recommended!"
"Do yourself a favor and go to Merrimack Mortgage first! You will save a lot of time and money! Great service too!"
"Our difficult move, selling in Arizona, buying in New Hampshire was handled flawlessly by Merrimack and Ross, much of it by phone and e-mail as we traveled across the country".
"A great experience! Professional service with a very personal touch! Thank You!!"
Ross was exceptional!
See More Testimonials"Our difficult move, selling in Arizona, buying in New Hampshire was handled flawlessly by Merrimack and Ross, much of it by phone and e-mail as we traveled across the country".- David